Frequently Asked Questions at LODIBET
- Transaction Record Access: You can view your transaction history for up to 30 days.
- Game Rules and Instructions: The rules for each game can be found in the game window itself, allowing players to familiarize themselves with the gameplay.
- Game Result History: The method to view past game results varies by gaming provider, but generally, you can access this information from the ‘Betting record’ section in the Members area on the home menu.
- Disconnection During Gameplay: If your game is interrupted due to internet issues, we will review the game history. If the game disconnects prematurely, it will resume upon your next login. For any problems, please contact our support immediately.
- Mobile Gaming: Yes, you can play our games on your smartphone, either through a web browser or by downloading our app, available for both Android and iOS.
Banking Information
- Card Registration: You can register up to two cards per account, but a bank account can only be linked to one user account. For modifications or deletions of bank information, please contact us.
- Bank Information Accuracy: Please ensure you provide accurate bank details, as these cannot be modified after submission. This information is essential for withdrawals, although it’s not required at the time of registration. However, you must register your bank account before withdrawing funds.
Security Measures at LODIBET
- Site Encryption: We use 128-bit SSL encryption for all data transferred to and from our site post-login.
- System Security: Our systems and applications undergo frequent security evaluations by third-party experts, complemented by a 24/7 Intrusion Detection System monitoring network traffic.
- Account Security: LODIBET uses dual passwords for login and withdrawal, with the option to add Google Authenticator for enhanced security.
- Fund Security: We collaborate with international financial institutions to employ advanced encryption technology, ensuring secure and efficient transactions.
At LODIBET, we prioritize the well-being of our players. We believe in responsible gaming and ensure that your experience remains enjoyable and within your means. As a responsible operator, we offer guidance and tools to help you game safely and responsibly.